Welcome to the summer edition and our first birthday of Lift Industry News.

“I am delighted to be invited to be the Guest Editor for the fifth edition of Lift Industry News, and congratulations to the magazine on their first birthday!

For me, as Chief Operating Officer of the SOE (Society of Operations Engineers) some crystal ball gazing comes with the territory. Like many of us we watch closely the growth of AI and I will be reading with interest Richard Peters’ view on this fascinating and challenging subject in the Education Update (Page 13) as well as Rory Smith's paper on the Effect of AI on Service Operations (page 57).

It was an honour to be asked to act as guest editor for this edition of Lift Industry News and I hope you enjoy the magazine.”