At the Lift & Escalator Symposium last year it was both interesting and challenging to hear Rachel Smalley, Head of Inclusive Design at Jacobs, talking about the Principles of Inclusive Design.

Designing lifts for inclusivity involves considering the needs of a diverse range of users, including those with disabilities, sensory sensitivities, and varying mobility levels.

The CIBSE Lifts Group have put together some key principles to enhance inclusivity in lift design.