Talking coaching, careers and female representation with Jools Black.

How long have you been in your role, and what was your journey to get there?

I am Business Development Manager at A&A Electricals. I’ve been there for a year now, but I’ve been in the lift industry since 2012, when I started at Gartec as a temp. I’ve worked for Artico, Stannah, Cibes and then Shorts where I was for four years as their sales manager. I found my field of expertise, which I like to call ‘the gentle art of persuasion’, rather than sales! I don’t actually sell anything, but I’m good at listening and supporting our customers, offering solutions and guiding them in the right direction. I reckon I must know about 1000 lift people around the country because of the jobs I’ve had. If I can’t help you, I know someone who probably can!